Please refer to the warranty card attached to each product for more information on policies and procedures. The warranty is extended only to the original purchase and delivery of the product. Warranty is not transferable. Parts or materials which are subjected to normal wear and tear which must be replaced / repaired are the owner’s responsibility. Damaged caused by user negligence, accidental damages intentional or not are not covered under Factory warranty policy. Arm pads and upholsteries are not covered by our warranty policy. It is recommended that any claims under warranty be returned to the authorized dealer for service through whom it was purchased from.
If Warranty Registration Card is not on file for the claim product, then a copy of the invoice with the date of purchase must be provided. The warranty period for the consumer commences on the purchase date of the seller. the warranty period for the seller, if the products are not to be sold to a consumer, commences on the invoice date from Karman. warranty is void on wheelchairs that have had the serial # tag removed and/or altered.
Furthermore, products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered under the warranty policy.
All warranty repairs or replacements must have prior authorization from Karman with freight prepaid. Karman reserves the right to issue call tags for any warranty repairs, which is situation dependent. Should a field action or recall occur. Karman will identify the affected units and contact your Karman dealer with instructions for resolution. Warranty registration are still advised. To ensure records are quickly retrieved with corresponding customer and serial number for your medical equipment. Thank you for filling out this form. Please see RMA policy for further details, rules, and restrictions.
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| S-ERGO 105 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 106 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 115 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 125 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 305 | X | X | X | S-300 series Manual/Warranty | ||
| S-ERGO Flight | X | X | X | S-2512 series Manual/Warranty | ||
| S-ERGO Lite | X | X | X | S-2501 series Manual/Warranty | ||
| S-ERGO ATX | X | X | X | S-ERGO ATX Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| 802-DY | X | X | 6 months parts | 802-DY Manual/Warranty | ||
| KM-802F | X | X | 6 months parts | KM-802F series Manual/Warranty | ||
| KM-3520 | X | X | 6 months parts | KM-3520 series Manual/Warranty | ||
| KM-9020 | X | X | 6 months parts | KM-9020 series Manual/Warranty | ||
| LT-700T | X | X | 6 months parts | KN-700 series Manual/Warranty | ||
| LT-800T | X | X | 6 months parts | KN-800 series Manual/Warranty | ||
| LT-980 | X | X | 6 months parts | LT-980 Manual/Warranty | ||
| LT-K5 | X | X | 6 months parts | LT-K5 Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| KM-2020 | X | X | 6 months parts | KM-2020 series Manual/Warranty | ||
| KM-5000-TP | X | X | 6 months parts | KM-5000 series Manual/Warranty | ||
| MVP-502-TP | X | X | 6 months parts | MVP-502 series Manual/Warranty | ||
| LT-1000-HB | X | X | 6 months parts | LT-1000 series Manual/Warranty | ||
| LT-2000 | X | X | 6 months parts | LT-2000 series Manual/Warranty | ||
| S-115-TP | X | X | X | S-115 series Manual/Warranty | ||
| T-900 | X | X | 6 months parts | T-900 series Manual/Warranty | ||
| T-2700 | X | X | 6 months parts | T-2700 series Manual/Warranty | ||
| S-2501 | X | X | 6 months parts | S-2501series Manual/Warranty | ||
| TV-10A | X | X | 6 months parts | TV-10A series Manual/Warranty | ||
| VIP-515 | X | X | 6 months parts | VIP-515 series Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| KN-700T | X | X | 6 months parts | KN-700 series Manual/Warranty | ||
| KN-800T | X | X | 6 months parts | KN-800 series Manual/Warranty | ||
| LT-700T | X | X | 6 months parts | LT-700 series Manual/Warranty | ||
| LT-800T | X | X | 6 months parts | LT-800 series Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| KM-BT10-22W KM-BT10-24W KM-BT10-26W KM-BT10-26W KM-BT10-28W KM-BT10-30W | X | X | 6 months parts | KMBT10series Manual/Warranty | ||
| KM-8520W KM-8520-22W | X | X | 6 months parts | KM8520 series Manual/Warranty | ||
| KN-920W | X | X | 6 months parts | KN-920 series Manual/Warranty | ||
| KN-922W | X | X | 6 months parts | KN-922 series Manual/Warranty | ||
| KN-924W KN-926W KN-928W | X | X | 6 months parts | KN-924 series Manual/Warranty | ||
| T-920 T-922 | X | X | 6 months parts | T-900 series Manual/Warranty | ||
| KN-880-NE KN-880-WE | X | X | 6 months parts | KN-880 series Manual/Warranty | ||
| MVP-502 MVP-502-TP | X | X | 6 months parts | MVP-502-Manual/Warranty | ||
| KM-5000F KM-5000-TP | X | X | 6 months parts | KM-5000 series Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| R-3600 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4100 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4100N | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4200 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4600 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4602 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4608 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4700 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4800 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| KW-100 | X | – | 6 months parts | Rollator Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| MVP-502-MS MVP-502-TP | X | X | 6 months parts | MVP-502-Manual/Warranty | ||
| KM-5000-TP KM-5000-MS | X | X | 6 months parts | KM-5000 series Manual/Warranty | ||
| KN-880 | X | X | 6 months parts | KN-880 series Manual/Warranty | ||
| VIP-515-TP VIP-515-MS | X | X | 6 months parts | VIP-515 series Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips | PRODUCT SPECIFIC | WARRANTY CARD |
| XO-101 | X | 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE | XO-101 Manual/Warranty | |||
| XO-202 | X | 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE | XO-202 Manual/Warranty | |||
| XO-505 | X | 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE | XO-505 Manual/Warranty |
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View Comments
I need someone to call me back about the reclining chair I received. Problems with assembly.
774-226-5365
Help looks like I accidently order 2 transport chair the firsht didnt show up in email soI reordered I just need the $351.00 order not the other please correct verify and refund me asap That is my rent money due next week thank you
I have a lightweight wheelchair S/N BR2101534 that I purchased on August 5 , 2021 and I need a very small crescent shaped metal part that is cast metal and works in the left brake assembly as a stabilizer bar. It broke in two pieces and the left brake does not work very well if at all. If I can get the inch long part I can easily install it myself since I have the required wrenches.